AI replies, smart routing, and automatic follow-ups for WhatsApp, Instagram, Facebook & Telegram — all in one place.
AI replies in under 3 seconds
Based on real onboarding data across WhatsApp, Instagram, Facebook & Telegram.
Team Inbox
4 active
Customer
WhatsAppHi, do you have this in stock?
Customer
InstagramWhat are your delivery times?
Customer
MessengerCan I get a quote for 50 units?
Customer
TelegramIs support available on weekends?
Instant answers 24/7
AI scores & routes serious buyers
Auto-assigns chats to the right agent
Recovers lost leads
Full visibility, zero chaos
In-chat scheduling
Customers get instant answers — even outside working hours.
Your team only talks to serious buyers.
No more forgotten customers. No more lost deals.
No confusion. No chaos. Just clarity.
Manage every customer conversation from one place.
Hi, do you have this in stock?
What are your delivery times?
I need help with my order
Connect your WhatsApp Business API, Instagram DM, Facebook Messenger, and Telegram accounts to OnSync and manage every chat from one workspace:
Facebook Messenger
Telegram
Every channel stays synchronized with AI routing, shared context, and full conversation history.
A shared inbox built for collaboration across channels.
Use an AI agent to help your team respond and handle repeat questions.
Run outbound messaging campaigns and follow-ups on supported channels.
Centralize your customer data and conversation history.
Automate how conversations move through your team.
Automate appointments directly in WhatsApp, Instagram, and Telegram.
OnSync integrates with popular business tools to help you connect customer conversations with the rest of your operations -- without manual work or data silos.
Connect OnSync with thousands of apps -- CRMs, Google Sheets, task tools, and more -- to automate your operations and reporting.
Bring customer and order context into your conversations to support e-commerce workflows more easily.
Don't lose leads to external links. Let your AI agent handle the entire booking flow directly inside WhatsApp, Instagram, and Telegram.
Real-time availability sync prevents double-booking and keeps your team's schedule up to date.
Automatically detects customer timezones and shows slots in their local time.
Drag-and-drop services, durations, and staff members into your playbook in seconds.
In-chat booking flows convert 27% more leads compared to external scheduling links.
Business Name
Online | AI Assistant
Authorize WhatsApp Business API plus Instagram, Facebook Messenger, and Telegram so every chat syncs into OnSync instantly.
Upload FAQs, tone guidelines, and product data so AI replies stay on-brand and under 3 seconds.
Add sales and support reps, define routing rules, and keep ownership crystal clear in the shared inbox.
Build workflows that score leads, auto-assign chats, and trigger reminders when customers go quiet.
Preview AI responses, test human handoffs, and go live with a guided checklist in under 10 minutes.
Push conversations and contacts to your CRM via Zapier, webhooks, or the API for end-to-end reporting.
Respond faster, qualify leads, and keep follow-ups consistent across platforms.
Handle higher message volume with clear ownership, faster resolution, and better context.
Manage pre-sales questions, order updates, and post-purchase support from one inbox.
Manage multiple clients and conversations with structure and repeatable workflows.
Pick the plan that grows with your pipeline. Every subscription starts with a 3-day free trial.
Perfect for individual users and freelancers
Perfect for small teams and growing businesses
Perfect for larger teams and established businesses
All plans include a 3-day free trial. Credit card required. View detailed pricing
OnSync plugs into the WhatsApp Business API plus Instagram DM, Facebook Messenger, and Telegram so every message lands in one AI inbox with shared context, SLAs, and routing rules.
Yes. Assignments, roles, and internal notes keep ownership clear, prevent double replies, and give managers visibility into every WhatsApp, Instagram, Facebook, and Telegram chat.
OnSync's AI replies in under 3 seconds, qualifies leads, gathers context, routes chats to the right teammate, and triggers automatic follow-ups so no conversation slips.
Yes. OnSync's In-Chat Booking works across WhatsApp, Instagram, and Telegram. Customers can view services, check availability, and confirm appointments without ever leaving the chat.
Absolutely. You choose which intents the AI handles, require approvals for certain replies, and let agents take over instantly with a full transcript of the automated conversation.
You can launch in minutes with our guided setup and a free 3-day trial. Connect your Meta channels, invite teammates, and your AI inbox is live right away.
Yes. Zapier, webhooks, and the API push every conversation, contact, or event into your CRM today — with native Shopify and other integrations coming soon.
Still have questions? Contact our team
Stop switching apps and start running conversations as a team -- with one inbox, AI agents, campaigns, contacts, and workflows.