Choose a plan that fits your team. Manage messages across channels, collaborate faster, and scale support with AI.
Built for social selling
WhatsApp, Instagram, Messenger, and Telegram
Usage-aware pricing
Conversations, campaigns, and AI credits included
Flexible add-ons
Add users, sends, or AI capacity as you grow
Annual billing is selected by default. Switch plans anytime as your customer conversation volume grows.
Run your core messaging workspace.
Billed annually
Turn conversations into customers.
Billed annually
Automate replies, bookings, and workflows.
Billed annually
WhatsApp/Meta messaging fees may apply separately depending on your WhatsApp Business setup.
Add-ons
Plans include clear monthly usage. Add users, campaign sends, and AI capacity without guessing your next tier too early.
$10/user/month
Add more teammates without changing plans.
$15 per 1,000 sends
Increase WhatsApp campaign capacity as promotions grow.
Usage-based
Configurable AI capacity for higher-volume teams.
Custom pricing
Hands-on setup, migration, and branded workspace options.
A usage-aware view of inbox, campaigns, AI, automation, team controls, and integrations.
Unified inbox
Quick replies
Human handoff
Connected channels
WhatsApp, Instagram, Messenger, Telegram
Contact limit
Tags, notes, priorities
WhatsApp campaign sends
Extra campaign sends
AI replies/actions
AI reply assistant
AI agents
Knowledge base AI
Basic workflows
Advanced workflows
Booking calendar
Included users
Team assignments
Advanced roles and permissions
Basic reporting
Advanced analytics
Shopify integration
Zapier integration
API access
Webhooks
Organization controls
Clear answers on WhatsApp fees, conversations, AI usage, users, trials, and plan changes before your team starts.
Need a plan recommendation?
Tell us your monthly chat volume and team size, and we will point you to the right plan.
No. OnSync subscription prices cover the OnSync workspace, included usage, AI capacity, and plan features. WhatsApp/Meta messaging fees may apply separately depending on your WhatsApp Business setup.
A conversation is a customer messaging thread handled in OnSync during the month. Plan limits help keep pricing predictable as message volume grows.
AI actions include AI-generated replies, agent steps, knowledge base answers, workflow decisions, and other AI-assisted work performed for your team.
Yes. Extra users are available for $10 per user per month, so you can add teammates without immediately moving to a higher plan.
Yes. You can change plans as your team, contacts, campaigns, and automation needs change.
Yes. You can start with a free trial and choose the plan that fits your customer conversation volume.
Yes. Shopify and Zapier are included from the Pro plan upward.
Yes. OnSync is built for SMBs that want to close more customers from WhatsApp and social chats without hiring a large support or sales operations team.
Start simple with a smart inbox, then add campaigns, AI agents, booking, and automation as your sales conversations grow.