Transform your business messaging into a collaborative workspace. Stop sharing phones and start resolving conversations as a team.
Team Inbox Console
John Doe • 2m ago
Internal Note
Sarah (Support) • Just now
Native apps make it impossible to track who said what or when a customer was last helped. We provide the missing layer of governance.
No more passing the office phone around or getting logged out of WhatsApp Web. Every agent gets their own secure login.
Automatic assignments and status labels (Open, Pending, Resolved) ensure every message has an owner and a next step.
Discuss complex tickets with internal notes the customer can't see. No more switching to Slack to talk about a WhatsApp chat.
From assignment rules to internal collaboration, our inbox is tuned for high-volume revenue and support teams.
Scale your customer service team. 5, 50, or 500 agents can handle messages simultaneously from one number.
Use internal notes to brief teammates or @mention a manager to join a conversation without the customer knowing.
Find any message across WhatsApp, Instagram, and Telegram in seconds. View the full history of every customer interaction.
Track KPIs like First Response Time (FRT), Resolution Rate, and Agent Workload with built-in reporting.
Control who can delete chats, export contacts, or send broadcasts with granular user roles.
Get alerted for new chats, mentions, or SLA breaches across Desktop, Mobile, and Web.
Authorize your WhatsApp Business API, Instagram DM, Facebook, and Telegram accounts in minutes.
Add sales and support reps. Define their roles and assign them to specific departments or brands.
Messages flow into a single queue. Use tags and folders to keep conversations organized and moving.
Join the teams moving away from shared phones and messy group chats. Start your free trial today.