Last updated: March 12, 2024
You can request that we delete your OnSync account data at any time in line with GDPR, CCPA, and Google Play User Data requirements. We will verify your identity before removing data to ensure the security of your organization's workspace.
Send a request to our privacy team with the subject line "Data Deletion Request". Include your account email, workspace/org ID, and the phone numbers connected to your WhatsApp or other messaging integrations so we can locate your records quickly.
Email privacy@onsync.comOnce we verify ownership we will:
Aggregated or anonymized metrics that no longer identify you personally may be retained to monitor service uptime.
We may keep limited records when required by tax, anti-fraud, or telecommunications laws. Examples include invoices, proof of consent, and abuse-prevention logs. These records are isolated from active systems and automatically purged when the retention obligation ends.
Review our Privacy Policy to learn more about how we process data. If you still have questions, contact us at privacy@onsync.comor mail us at 30 N Gould St, STE R, Sheridan, WY 82801, USA.