E-commerce Automation

Turn your store into a conversational powerhouse.

Connect your Shopify store to WhatsApp and Instagram. Recover carts, automate support, and grow your LTV without manual work.

Recover up to 25% of abandoned carts via automated WhatsApp nudges.
Send real-time shipping updates and delivery notifications.
Provide AI-powered product recommendations and pre-sale support.

Connect My Store View E-commerce Playbook

Shopify Flow

Abandoned Cart Recovery

Cart #8821 Abandoned

Value: $149.00 • 15m ago

Triggered

Step 1: Wait 30 Minutes

Checking if order was completed...

Step 2: Send WhatsApp

"Hi Sarah! You left some items in your cart. Use code SAVE10 for 10% OFF!"

Recovery Rate

22.4%

Seamlessly Integrates with

Shopify

Instagram

The Modern Commerce Problem

70% of carts are abandoned. Email recovery is failing.

Customers check WhatsApp 20x a day. They check email once. If you're only using email for recovery, you're leaving 80% of your potential revenue on the table.

Email spam filters

Your recovery emails land in the 'Promotions' tab or spam folder. WhatsApp messages land in their hand.

Slow support response

Questions about shipping or returns shouldn't wait 24 hours for an email reply. AI handles them in seconds.

Post-purchase silence

The time between 'Buy' and 'Deliver' is when customers are most anxious. Auto-updates build lifelong trust.

Core Capabilities

Built for the Shopify ecosystem

Deep native integration means you don't need Zapier or manual work. Everything just works.

Abandoned Cart Recovery

Automatically send a WhatsApp message when a customer leaves their cart. Include a one-click checkout link and an optional discount.

Order & Shipping Updates

Keep customers informed with automated notifications for order confirmation, fulfillment, and out-for-delivery status.

Pre-Purchase AI Support

Let AI answer questions about sizing, colors, and stock levels 24/7, reducing friction and increasing conversion rates.

Post-Purchase Upsells

Send personalized product recommendations and 'Thank You' offers based on what the customer just bought.

Review & Feedback Collection

Automatically request product reviews on WhatsApp 7 days after delivery when customer excitement is at its peak.

Revenue Intelligence

Track exactly how much revenue OnSync generates for your store with deep Shopify integration and attribution.

The 5-Minute Setup

From install to automated revenue

Connect Shopify

Install the OnSync Shopify app. Your product catalog and customer data sync automatically in seconds.

Enable Automations

Turn on pre-built playbooks for Abandoned Carts, Order Updates, and Post-Purchase sequences.

Scale Your Growth

Monitor your ROI dashboard and let AI handle support while you focus on sourcing and marketing.

FAQ

E-commerce Questions

Does it work with other platforms besides Shopify?

Currently, we have a native app for Shopify. For WooCommerce, Magento, or custom stores, you can connect via our Zapier integration or use our robust Webhook system.

Is it compliant with GDPR and TCPA?

Yes. OnSync provides built-in tools to manage customer opt-ins and opt-outs. We ensure your automations are only sent to customers who have given explicit consent at checkout.

Can I customize the abandoned cart messages?

Absolutely. You have full control over the message content, the timing of the nudge, and whether to include a dynamic discount code or product image.

Stop losing revenue to abandoned carts.

Install OnSync today and start recovering orders within the next hour. 3-day free trial, no card required.

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