OnSync AI blends autonomous agents with human touch across WhatsApp, Instagram, web chat, and email. Build orchestrations in minutes, secure every message, and watch AI close the loop automatically.
Channels orchestrated
Teams supported
Workflow coverage
Realtime signal monitor
Conversation moved to "Revenue Max" flow—purchase intent detected and queued for review
Sales notified for live follow-up
PII redaction enabled before transcript sync to Salesforce & HubSpot
Audit log captured
AI scheduled demo slots for Briana with your AE team
Human confirmation pending before send
NEXT ACTION
Configured with safe failover, CRM sync, and multilingual extensions.
AI FOUNDATION
Mix deterministic workflows with LLM creativity, monitor every message, and ship compliant automation around the globe.
Deterministic + LLM scoring with human labels
Understands entire customer history, sentiment, and purchase signals before triaging the thread.
Safe actions with approvals and fallbacks
Launch playbooks that draft, translate, and send answers while syncing CRM and billing events.
Built-in audit log + policy simulator
PII redaction, consent tracking, and built-in guardrails so AI never ships risky responses.
Granular KPIs across channels and cohorts
Visualize conversion impact, latency, and CSAT for every AI agent in one live dashboard.
ORCHESTRATION
Compose journeys once and deploy everywhere. Every step is observable, reversible, and connected back to the metrics you care about.
Built for inbound sales desks that need vetted conversations before handoff.
Gives RevOps, CX, and product teams a single place to validate AI performance.
AI resolved billing exception
Guardrails verified | Audit trail synced to data warehouse
Agent fallback triggered with full brief
Guardrails verified | Audit trail synced to data warehouse
Revenue cohort expanded to LATAM
Guardrails verified | Audit trail synced to data warehouse
OBSERVABILITY
Live accuracy checks
Review AI answers before they go out and flag anything for a human rewrite.
Guardrail status
See which workflows are running with approvals, redaction, and fallbacks enabled.
Data warehouse sync
Export every transcript, metric, and decision for your reporting stack.
USE CASES
Switch between support, revenue, and operations playbooks without rebuilding flows. Each use case inherits your guardrails, data, and escalation policies.
IMPLEMENTATION
Guided onboarding
Bring your own knowledge base or connect OnSync AI to Notion, Zendesk, or custom APIs. Our team co-builds intents, guardrails, and QA plans so you launch with confidence.
Customer support
Resolve WhatsApp questions instantly with AI-assisted replies.
Automate FAQs while keeping a human on standby for sensitive issues.
Revenue teams
Qualify every lead even while your team sleeps.
Keep WhatsApp and Instagram leads warm with consistent follow-ups.
Operations
Keep every update flowing to customers automatically.
Share shipping, policy, and product updates without manual broadcasts.
CONNECT ANYTHING
Secure OAuth connectors plus open APIs for custom stacks. Your data stays encrypted and audit ready.
Channels
One routing brain across every touchpoint
Systems
Bi-directional updates with zero manual copy and paste
Data sources
Ground responses in the truth your company trusts
CUSTOMER STORIES
OnSync AI handles our high-volume WhatsApp routing so the support team spends time on the tricky questions. Every handoff arrives with the full context in HubSpot.
Global support lead
B2B SaaS · anonymized beta customer
We built a revenue concierge that lives inside Instagram DMs. It never forgets the ad, email, or chat context and books meetings right inside the shared calendar.
Head of growth
Commerce collective · beta cohort
Compliance signed off because guardrails, audit trails, and redaction were already part of the workflow. Every AI response is searchable and easy to review.
COO
Healthcare operator · implementation partner
Pick the plan that grows with your pipeline. Every subscription starts with a 3-day free trial.
Perfect for individual users and freelancers
Perfect for small teams and growing businesses
Perfect for larger teams and established businesses
All plans include a 3-day free trial, no credit card required. View detailed pricing
FAQ
Need more detail? Book a live build with our solutions team and we will show you exactly how OnSync AI fits your stack.
How is OnSync AI trained for my business?
We ingest your existing macros, knowledge base articles, policies, and past transcripts. The model references your content in real time and never trains on customer data by default.
What guardrails keep responses safe?
You can define tone, escalations, prohibited topics, and dynamic approval steps. Every response is logged, scored, and available for audit.
Do we need engineers to maintain flows?
No. Your ops or CX team can edit journeys visually. Developers can extend functionality via APIs and webhooks when needed.
Can we deploy in our own environment?
Enterprise plans support private cloud and on-prem tiers with dedicated security reviews and custom retention policies.
We will co-design intents, review security, and ship your first automations live. You bring the vision, we bring the blueprint.
NEXT STEP
Pick a time for a strategy session.
Show up with a workflow idea and we will build a draft together.