Use OnSync’s drag-and-drop automation studio, AI replies, and Smart Triggers to build an Instagram bot that captures leads, qualifies customers, and books meetings with zero code.
Modern customers live in Instagram Stories, DMs, and comments. If you still rely on manual replies, you miss qualified leads every hour. The good news: OnSync’s visual automation studio lets you deploy an Instagram bot that greets prospects, answers FAQs, and routes hot conversations to a human—without writing a single line of code.
Instagram DMs now account for 43% of inbound product questions for consumer brands in GCC and LATAM markets. Response badges determine whether Meta boosts your content. A no-code bot helps you acknowledge every DM instantly, gather intent data, and escalate paying customers to a live rep—all inside OnSync’s shared inbox.
Inside OnSync Automation Studio, pick your starting trigger: Story replies, keyword DMs (like “pricing”), quick-reply buttons, or mentions. Each trigger automatically tags the conversation and enters it into the flow.
Drag-and-drop “Send Message,” “Collect Input,” “Wait,” and “Branch” blocks. Each block has Instagram-ready templates so you can personalize copy, media, and buttons.
Pro tip: Use OnSync’s catalog template to showcase products with carousel responses and capture orders directly in the DM.
OnSync AI can summarize long voice notes, translate replies, and suggest personalized follow-ups. Smart Triggers ensure every new DM receives an instant acknowledgment that matches Instagram’s response-time requirements.
Add “Assign Owner” and “Notify Team” actions so sales or support can take over instantly. OnSync keeps every bot step, human note, and SLA timer in the same thread.
Use case: If a customer taps “Book Consultation,” auto-create a task, notify a rep, and escalate to live chat within the same DM.
Use the preview simulator inside OnSync to walk through every path. Once you publish, monitor conversations in the shared inbox and adjust the flow in real time—no redeploys needed.
Percentage of bot conversations that collect email/phone before routing to human.
Should be <60 seconds with Smart Triggers. OnSync dashboards show how bots keep the badge green.
Measure how many conversations require human takeover and fine-tune scripts to increase automation coverage.
Instagram automation should feel like an extension of your brand—not a canned bot. OnSync makes that possible with AI, templates, and real-time collaboration in one place. Launch in minutes, monitor performance, and keep iterating without touching code.
Ready to see your bot live? Start a free trial or book a strategy session with the OnSync Automation Studio.
We’ve launched Instagram bots for ecommerce, education, real estate, and events. Bring your scenario and we’ll build the first flow together—templates, AI prompts, routing, metrics, everything.
Book a strategy sessionConnect Instagram, pick a template, and let OnSync AI handle greetings, FAQs, and routing while your team focuses on conversions.