Modern messaging platforms cost between $89 and $220 per seat per month, plus WhatsApp BSP fees and optional automation add-ons. OnSync lands at the low end of that range because AI copilots, multichannel routing, and compliance controls are included—eliminating surprise invoices from separate vendors.
The definitive 2025 cost model for messaging platforms with transparent OnSync pricing examples and ROI math.
Finance and procurement teams care about total cost of ownership, not marketing list prices. Use the following buckets to build a predictable budget that accounts for software, supplier fees, and productivity gains.
$89 - $220 per seat / month
Includes inbox, automation builder, and AI assist. OnSync bundles them into one predictable tier.
$0.008 - $0.14 per conversation
Pass-through WhatsApp, SMS, and telephony fees. Negotiated at cost with volume discounts.
$15 - $35 per active agent
Charged extra by legacy vendors. Included in OnSync with unlimited drafts, summaries, and translations.
One-time $3K - $12K
Data migration, CRM wiring, and training. OnSync includes guided onboarding and 24/7 success at no extra cost.
Procurement teams often assume messaging spend is fixed. In practice, there are four reliable levers to reduce total cost without sacrificing customer experience.
Replace point WhatsApp tools, macro libraries, and reporting add-ons with a single platform invoice.
Teams with OnSync copilots reduce overtime and hold at least 15% lower seat counts after 90 days.
Route notifications through the lowest-cost templates and reuse session windows to avoid unnecessary charges.
Native audit logs and data residency remove the need for separate security subscriptions.
Our finance team built the pricing model to eliminate hidden add-ons. Every plan includes features that other vendors upcharge for, which is why customers typically see 37% lower total cost of ownership in the first year.
Bring your own BSP or use ours. Either way, connect as many numbers and regions as you need.
Summaries, drafting, auto-tagging, and drag-and-drop automation are bundled in.
Audit logs, redaction, data residency, and role-based approvals are native.
Bring this checklist to your next executive review. It proves you have considered both direct costs and downstream productivity gains.
Transform your business communication with OnSync's powerful WhatsApp automation platform.