OnSync Native Booking: Feature Highlight (30-Second In-Chat Scheduling)

Choose Time

Morning, Afternoon, and Evening windows roll up the best-fit times so nobody scrolls through endless timestamps.

Instant checkmark confirmation

OnSync fires the "Confirmed" message with a checkmark, payment instructions, and reminder schedule as soon as the chat wraps.

Automated retention with native reminders

Reminders are the easiest way to keep show-up rates high. Because they arrive inside the same chat the customer already trusts, teams report materially lower no-show rates than email campaigns. Everything is logged on the booking timeline so you know exactly who was reminded and when.

Native reminder cadence

Schedule WhatsApp or Telegram nudges 24 hours and 1 hour before the visit so reminders land where the conversation started.

-32% no-shows vs email

Manual "Send Reminder Now"

Agents click a dashboard button to re-send the reminder template with the latest details whenever a customer calls or requests a change.

Logged in the timeline

Attendance analytics

Track reminder delivery, reads, and arrivals across channels to prove native messaging beats SMS costs every week.

Turnout +18 pts

Professional business management built in

Operations teams get a beautiful OnSync dashboard with full control. Drag bookings between teammates, override "Any Available" logic, trigger escalations, or see the entire Week or Month view before approving new campaigns.

Visual calendar

Drag-and-drop Day, Week, or Month views keep revenue teams aligned on every booking slot.

"Any Available" staff logic

Route appointments to the next open teammate or override assignments manually for VIP customers.

Two-way Google Calendar sync

Push confirmed bookings to personal calendars instantly and respect busy/free data to avoid double-booking.

Global ready

Timezone intelligence lets a business in Dubai accept a booking from New York and show the correct local time to each side automatically.

Marketing benefits: the "why" behind Native Booking

Booking is no longer a separate funnel. You remove the #1 drop-off step, deliver reminders for free, and show the market that your brand leads with modern messaging.

Higher conversion

Removing the "Click this link to book" step eliminates the top dropout point in messaging funnels.

Avg +27% DM-to-booking

Zero-cost reminders

Reminders ride on the same Meta/Telegram conversation so there is no extra SMS carrier fee.

$0 reminder spend

Modern brand perception

Offering native booking signals that your business invested in the experience—prospects feel like they are talking to a technology leader.

+9 CSAT points (beta)

Summary for the team

Native Booking gives every inbound conversation a destination. Instead of waiting on humans to send links or track spreadsheets, you can prove revenue impact from messaging, reduce operational chaos, and deliver an experience customers rave about.