OnSync offers a single-pane-of-glass team inbox that shows every social channel, SLA, AI insight, and campaign attribution on one screen. Agents never switch tabs, while leaders see live performance.
A single interface for every social channel powered by OnSync’s automation, analytics, and AI layers.
Toggle WhatsApp, Instagram, Facebook, SMS, email, and chat columns without leaving the workspace.
Customer timeline, orders, CRM fields, and marketing tags appear alongside each thread.
Summaries, reply options, knowledge snippets, and translations update in real time.
Color-coded timers and breach warnings keep every queue accountable.
Connect conversations to ad sets, creators, or promotions to track conversion value.
Measure how many threads run through bots, macros, or workflows to identify savings.
Audit logs and data residency indicators confirm which region hosted the interaction.
Blend CSAT, SLA, sentiment, and revenue across channels in one panel.
Transform your business communication with OnSync's powerful WhatsApp automation platform.