Use OnSync’s Team Inbox, AI Agent, messaging campaigns, Contacts, and Workflow Automation to connect WhatsApp with Shopify, WooCommerce, and payment systems—so every chat can convert.
WhatsApp is the fastest-growing storefront for checkout reminders, pre-sales questions, and VIP drops. But plugging it into Shopify or WooCommerce often requires custom bridges, spreadsheets, and manual follow-ups. This guide shows how ecommerce leaders use OnSync to unify chats and orders without writing code.
With 68% of high-intent shoppers expecting a WhatsApp confirmation within minutes, every unanswered DM is lost revenue. Integrating WhatsApp with Shopify, WooCommerce, Stripe, and fulfillment systems typically means stitching multiple tools. OnSync gives ecommerce teams a single workspace to acknowledge carts, trigger automations, and jump into live chats with complete order context.
Centralize WhatsApp, Instagram, Facebook Messenger, Telegram, email, and SMS conversations alongside Shopify or WooCommerce order data.
AI responds to routine questions (shipping, sizing, order status) while Smart Triggers acknowledge every cart event within seconds.
Drag-and-drop rules to trigger reconfirmation messages, handle upsells, or alert agents when payment fails or a cart stalls.
Unified profiles with tags, attributes, CLV, and channel revenue so you can track how WhatsApp contributes to GMV.
Trigger Smart Triggers when a Shopify cart stalls for 5 minutes. WhatsApp templates provide a discount or alternative payment link, and the AI Agent handles FAQs.
Send real-time updates when WooCommerce moves an order to “Packed.” AI suggests complementary products, and Workflow Automation alerts reps for high-value customers.
Segment contacts by purchase history and broadcast early-access invites. Team Inbox keeps replies organized and routes hot leads to sales immediately.
Our ecommerce deployment team has connected WhatsApp to Shopify, WooCommerce, and custom checkout stacks across retail, beauty, and Q-commerce brands. Book a live walkthrough and we’ll map your automations with real storefront data.
Book a strategy sessionBook a strategy session to map Shopify, WooCommerce, and payment data into your OnSync workspace with SLA-safe automations.