Turn Messages Into Sales with a Smart Team Inbox
AI replies, smart routing, and automatic follow-ups for WhatsApp, Instagram, Facebook & Telegram — all in one place.
AI replies in under 3 seconds
Based on real onboarding data across WhatsApp, Instagram, Facebook & Telegram.
Team Inbox
4 active
Customer
WhatsAppHi, do you have this in stock?
Customer
InstagramWhat are your delivery times?
Customer
MessengerCan I get a quote for 50 units?
Customer
TelegramIs support available on weekends?
Smart AI Replies
Instant answers 24/7
Lead Qualification
AI scores & routes serious buyers
Team Assignment
Auto-assigns chats to the right agent
Auto Follow-ups
Recovers lost leads
Shared Team Inbox
Full visibility, zero chaos
In-Chat Booking
In-chat scheduling
Real Automation. Real Control. Real Results.
AI Replies in Under 3 Seconds
Customers get instant answers — even outside working hours.
Leads Are Automatically Filtered
Your team only talks to serious buyers.
Auto Follow-ups Recover Lost Chats
No more forgotten customers. No more lost deals.
Every Chat Assigned to the Right Agent
No confusion. No chaos. Just clarity.
One Inbox. Four Platforms. Zero Chaos.
Manage every customer conversation from one place.
Hi, do you have this in stock?
What are your delivery times?
I need help with my order
Is support available on weekends?
One AI Inbox for WhatsApp, Instagram, Facebook & Telegram
Connect your WhatsApp Business API, Instagram DM, Facebook Messenger, and Telegram accounts to OnSync and manage every chat from one workspace:
Facebook Messenger
Telegram
Every channel stays synchronized with AI routing, shared context, and full conversation history.
Everything You Need to Run Customer Messaging as a Team
Team Inbox
A shared inbox built for collaboration across channels.
- Assign conversations to teammates
- Add internal notes and context
- Track status and ownership
- Keep conversations organized as volume grows
AI Agent
Use an AI agent to help your team respond and handle repeat questions.
- Suggest replies for faster responses
- Assist with common FAQs
- Support lead qualification flows
- Enable smooth human takeover when needed
Messaging Campaigns (Including WhatsApp Marketing)
Run outbound messaging campaigns and follow-ups on supported channels.
- Announcements and promotions
- Re-engagement and reminders
- Template-based messaging where required
- Consistent outreach without manual effort
Contacts Management
Centralize your customer data and conversation history.
- Unified contact profiles across channels
- Tags, attributes, and searchable records
- Full timeline of past conversations
- Better context for every reply
Workflow Automation
Automate how conversations move through your team.
- Auto-routing and assignment rules
- Follow-up and escalation flows
- Triggers based on tags, keywords, or status
- Repeatable processes your team can trust
In-Chat Booking
Automate appointments directly in WhatsApp, Instagram, and Telegram.
- In-chat service and slot selection
- Google Calendar real-time sync
- Automatic timezone detection
- Automated reminders and no-show recovery
Connect OnSync to the Tools You Already Use
OnSync integrates with popular business tools to help you connect customer conversations with the rest of your operations -- without manual work or data silos.
Zapier
Connect OnSync with thousands of apps -- CRMs, Google Sheets, task tools, and more -- to automate your operations and reporting.
- Create or update CRM records from conversations
- Send message data to Google Sheets
- Trigger tasks and notifications from customer interactions
Shopify
Bring customer and order context into your conversations to support e-commerce workflows more easily.
- View customer and order information during chats
- Handle pre-purchase questions with better context
- Support post-purchase and order-related conversations
The only AI inbox with in-chat booking built-in
Don't lose leads to external links. Let your AI agent handle the entire booking flow directly inside WhatsApp, Instagram, and Telegram.
Google Calendar Sync
Real-time availability sync prevents double-booking and keeps your team's schedule up to date.
Timezone Intelligence
Automatically detects customer timezones and shows slots in their local time.
No-Code Setup
Drag-and-drop services, durations, and staff members into your playbook in seconds.
Higher Conversion
In-chat booking flows convert 27% more leads compared to external scheduling links.
Business Name
Online | AI Assistant
Launch Your AI Team Inbox in 6 Steps
Secure your channels
Authorize WhatsApp Business API plus Instagram, Facebook Messenger, and Telegram so every chat syncs into OnSync instantly.
Train the AI on your playbook
Upload FAQs, tone guidelines, and product data so AI replies stay on-brand and under 3 seconds.
Invite teammates & set roles
Add sales and support reps, define routing rules, and keep ownership crystal clear in the shared inbox.
Automate routing & follow-ups
Build workflows that score leads, auto-assign chats, and trigger reminders when customers go quiet.
Launch with confidence
Preview AI responses, test human handoffs, and go live with a guided checklist in under 10 minutes.
Sync data to your stack
Push conversations and contacts to your CRM via Zapier, webhooks, or the API for end-to-end reporting.
Built for Teams That Sell and Support Through Messaging
Sales Teams
Respond faster, qualify leads, and keep follow-ups consistent across platforms.
Customer Support Teams
Handle higher message volume with clear ownership, faster resolution, and better context.
E-commerce Businesses
Manage pre-sales questions, order updates, and post-purchase support from one inbox.
Agencies & Service Businesses
Manage multiple clients and conversations with structure and repeatable workflows.
Simple Plans for Modern WhatsApp Revenue Teams
Pick the plan that grows with your pipeline. Every subscription starts with a 3-day free trial.
Solo
Perfect for individual users and freelancers
- 1 User Account
- AI Writing Suite (Reply & Trans)
- All 4 Messaging Platforms
- Unlimited 1-on-1 Messages
- Unlimited Contacts
- Basic Automation
- Email Support
- 3-Day Full-Access Trial
Team
Perfect for small teams and growing businesses
- Up to 5 Team Members
- Interactive AI Chatbots
- 500 Campaign Messages
- Team Collaboration (@Mentions)
- Zapier & Shopify Integration
- Advanced Analytics
- Priority Email Support
- 3-Day Full-Access Trial
Business
Perfect for larger teams and established businesses
- Up to 15 Team Members
- Revenue Intelligence (Shopify)
- Unlimited Campaign Messages
- Role-based Permissions
- Full API Access & Webhooks
- Advanced Security & Audit Logs
- Priority Support + Account Manager
- 3-Day Full-Access Trial
All plans include a 3-day free trial, no credit card required. View detailed pricing
Everything You Need to Know
1How does OnSync connect to WhatsApp Business, Instagram, Facebook, and Telegram?
OnSync plugs into the WhatsApp Business API plus Instagram DM, Facebook Messenger, and Telegram so every message lands in one AI inbox with shared context, SLAs, and routing rules.
2Can my whole team share one inbox without stepping on each other?
Yes. Assignments, roles, and internal notes keep ownership clear, prevent double replies, and give managers visibility into every WhatsApp, Instagram, Facebook, and Telegram chat.
3What does the AI actually automate?
OnSync's AI replies in under 3 seconds, qualifies leads, gathers context, routes chats to the right teammate, and triggers automatic follow-ups so no conversation slips.
4Does In-Chat Booking work on all channels?
Yes. OnSync's In-Chat Booking works across WhatsApp, Instagram, and Telegram. Customers can view services, check availability, and confirm appointments without ever leaving the chat.
5Do I control when AI responds versus a human?
Absolutely. You choose which intents the AI handles, require approvals for certain replies, and let agents take over instantly with a full transcript of the automated conversation.
6How fast can we launch and is there a free trial?
You can launch in minutes with our guided setup and a free 3-day trial. Connect your Meta channels, invite teammates, and your AI inbox is live right away.
7Does OnSync integrate with my CRM or other tools?
Yes. Zapier, webhooks, and the API push every conversation, contact, or event into your CRM today — with native Shopify and other integrations coming soon.
Still have questions? Contact our team
Ready to Unify Your Customer Messaging?
Stop switching apps and start running conversations as a team -- with one inbox, AI agents, campaigns, contacts, and workflows.